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New QCPP Training on pain scheduling changes

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Helping pharmacy assistants support patients to manage pain

One in five Australians live with ongoing pain but less than 10% of people experiencing ongoing pain have access to care[1], according to the latest research. The change in scheduling of pain medicines, and medicines for cold and flu on 1 February 2018, represents a significant change in pain management strategies used by many patients.

In readiness for the change, Guild and PSA have developed a series of five modules to assist pharmacy assistants understand the change to scheduling of these medicines and adapt to the new scheduling requirements.

The two organisations have collaborated to develop the package of materials – designed to support pharmacists and pharmacy assistants to support patients – which reflect a whole-of-pharmacy approach to ensure the entire pharmacy sector is prepared for the change.

Both organisations say they are committed to ensuring that rigorous, safe and patient-focused solutions are in place to enable this change, which will affect an estimated one million patients in 2018.

The module, “Scheduling changes: An overview of pain for pharmacy assistants”, will help pharmacy assistants to understand pain, recognise the medicines used to treat pain and when they are or are not appropriate, and recognise when patients will require referral to the pharmacist.

This activity has been approved for 45 minutes of QCPP Refresher Training and will contribute to the annual requirement of three hours of QCPP Refresher Training for pharmacy assistants.

To enrol in this course please visit or

For more information, contact either PSA on 1300 369 772 or email or the Guild on (03) 9810 9930 or email

[1] Painful facts [Internet]. Pain Australia. 2017 [cited 2017 Jul 25]. Available from:


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