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New training: communication in pain management

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If you want to learn more about communicating with customers about pain, a new training module for pharmacy assistants is now available

Called ‘Codeine rescheduling: Communication in pain management’, this module will explore principles of communicating with patients regarding pain management and medicines misuse.

Funded by the Australian Government, the training modules encompass a full suite of support and advice available to pharmacists and their staff nationally. They form part of the overall package of materials available from the Guild and PSA designed to support the community pharmacy sector to transition to the upscheduling of codeine on 1 February 2018.

Both organisations say they committed to ensuring that rigorous, safe and patient-focused solutions are in place to enable this change, which will affect an estimated one million patients in 2018.

The other modules in the ‘Scheduling Change’ series are:

Managing the transition to pharmacy-only

An overview of pain for pharmacy assistants

Pain management for pharmacy assistants

Understanding the business impact

To enrol in the module for pharmacy assistants,  visit or

In addition, you can complete PS’ exclusive training module on understanding pain, which includes multiple choice assessment questions. To take the free course and print out your own certificate of completion, simply click here …


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